QUEENIE ENTERPRISES LLCOPEN FOR HIRE, CONTRACT OR FRACTIONALHYBRID OR REMOTE · MINNEAPOLIS BASED

The full capability map

Boardroom vision.
Backlog precision.

I connect disciplines that are too often separated. Strategy becomes a story. The story becomes an experience. The experience becomes a system teams can deliver and customers can feel.

LEADUNDERSTANDCREATEBUILDGROW

THE THROUGHLINE

One leader.
Nine connected systems.

My range is not a collection of disconnected skills. It is an operating advantage.

I can set the vision with executives, uncover the customer truth, shape the brand narrative, translate it into a product or campaign, align the teams and systems, and establish the operating model required to deliver it.

01

LEAD

Executive leadership
& transformation

Leadership

Executive leadership · Fractional leadership · Team leadership · Cross-functional leadership · Talent development · Mentorship and coaching

Direction

Strategic planning · Vision setting · Strategic decision-making · Executive communications · Stakeholder management · Organizational alignment

Transformation

Business transformation · Change management · Budget management · Resource planning

02

GROW

Marketing strategy
& growth

Growth strategy

Marketing strategy · Product marketing · Growth strategy · Go-to-market strategy · Integrated marketing strategy · Demand generation · Revenue optimization

Customer growth

Customer acquisition · Customer retention · Lifecycle marketing · Customer journey development · Audience segmentation · Customer segmentation

Activation

Channel strategy · Marketing operations · Campaign development · Campaign execution · Launch planning · Content strategy · Communications strategy

03

CREATE

Brand strategy
& creative

Brand foundations

Brand development · Brand identity · Brand positioning · Messaging architecture · Messaging frameworks · Narrative development · Visual identity development

Creative direction

Creative strategy · Creative operations · Campaign concepts · Copy direction · Content development · Storytelling

Expression

Editorial strategy · Experiential marketing · Print production · Environmental design

04

BUILD

Product management
& digital experience

Product leadership

Product ownership · Product strategy · Product development · Product launches · Feature prioritization · Backlog management · Roadmap development

Experience

User experience (UX) · User interface (UI) · Website strategy · Conversion optimization

Delivery

Agile methodology · Scrum management · Requirements gathering · Technical documentation · Acceptance criteria development · Quality assurance coordination

05

TRANSFORM

Digital transformation
& technology

Digital strategy

Digital transformation · Digital strategy · MarTech strategy · Technology implementation · Process optimization · Headless architecture strategy · SaaS implementation

Platforms

CRM implementation · Salesforce ecosystem management · Marketing automation · Customer data platforms (CDPs) · Website management

Intelligence

Personalization strategy · Analytics strategy · Systems integration

06

UNDERSTAND

Customer experience
& insight

Voice of customer

Voice-of-customer programs · Customer research · Qualitative research · Quantitative research · Audience insights · Behavioral analysis

Journey design

Persona development · Customer journey mapping · Journey orchestration · Customer experience strategy · Experience optimization

Validation

User testing · Customer education

07

DISCOVER

Research
& strategic development

Analysis

Market research · Competitive analysis · Comparative analysis · Opportunity identification · Needs assessments

Facilitation

Workshop facilitation · Strategic workshops · Stakeholder interviews · Discovery sessions · Journey mapping workshops

Definition

Strategic brief development · Business case development · Audit development · Experience audits · Content audits · Marketing audits

08

CONNECT

Partnerships, sponsorships
& events

Partnerships

Partnership strategy · Sponsorship strategy · Strategic alliances · Influencer partnerships · Community engagement

Management

Vendor management · Agency management · Contract negotiation · Request for proposal (RFP) management · Request for information (RFI) management

Experiences

Experiential marketing · Event management · Event planning · Sports marketing · Public relations support

09

DELIVER

Retail, commerce
& operations

Commerce

Retail marketing · DTC strategy · Omnichannel marketing · In-store experiences · Shopper marketing · Merchandising strategy · E-commerce strategy · Customer loyalty programs · Promotional planning

Program leadership

Program management · Project management · Account management · Timeline management · Risk management · Budget forecasting

Operating systems

Process development · Workflow optimization · Team operations · Governance frameworks · KPI development · Goal setting · Reporting · Administrative management

INDUSTRY RANGE

Fluent across
categories and contexts.

Consumer productsConsumer technologyTelecommunicationsHealthcareFinancial servicesNonprofit organizationsSports & entertainmentHigher educationRetailE-commerceSaaSManufacturing

THE VALUE

Fewer handoffs.
Stronger answers.

When the challenge crosses functions, I can connect the full picture without losing the details that make execution work.

Bring me the question ↗